Emergency Room in Gallatin, TN
If you have a medical emergency, please call 9-1-1.
About Sumner Regional Medical Center’s Emergency Rooms
Serving Sumner County and Beyond
Accidents and illnesses can happen at any time. At Sumner Regional Medical Center, we believe the best care for the most serious conditions should be located close to home for when you need it most.
That’s why we offer two convenient emergency room (ER) locations in Gallatin, TN, to provide adult and pediatric emergency services to our communities in Sumner County, Wilson County, and surrounding areas. We’ve got you covered.
Advanced 24/7 Emergency Care
Our emergency rooms at Sumner Regional and Sumner Station are staffed around the clock by physicians who are board-certified in emergency medicine, not nurse practitioners or physician’s assistants. Our doctors all have advanced training and additional years of education specifically for providing emergency care to patients.
We are fully capable of handling all emergencies, from the administration of clot-busting medications for strokes to heart attacks. We even provide safe spaces for crises requiring psychiatric care. This level of emergency medical coverage is not often found within local ERs.
Our staff stand by with the compassion and expertise you need to know that you’re in good hands.
Sumner Regional & Sumner Station ER stats:
- Roughly 39,000 patients served annually
- 34 dedicated Emergency Department beds
- 8 dedicated trauma beds
- 24/7 cardiac catheterization lab
- Specialty coverage includes orthopedics, general surgery, gastroenterology, cardiology, neurosurgery, neurology, pediatrics, obstetrics and gynecology, internal medicine, nephrology, podiatry, and more
- Onsite lab and imaging services, including MRI
ER Wait Times
When you or a family member has an emergency, the last thing you want to do is spend hours in the ER waiting room. Our average ER wait time from emergency room arrival to being seen by a provider is less than the national average.
In May 2023, a doctor saw our patients after 3.84 minutes on average at Sumner Regional Medical Center and after 7 minutes at Sumner Station’s ER.
We believe in being transparent with our ER wait times. You can always check our live wait time widget for a rolling average of the last four hours. Please note that wait times can change rapidly and are provided to you as information but are not guaranteed.
What Impacts ER Wait Times?
Our check-in process is designed to have patients seen by a provider in under 15 minutes. We see patients in the order of the severity of their illness or injury. Our wait times will depend on:
- The number of patients who walk in or are transferred or taken to the ER by ambulance
- How serious the injuries or illnesses are
- The time it takes to diagnose each patient
- How long it takes to receive lab work, imaging results, or necessary medications
Please note that blood work or urine studies may take about 60 minutes to return. Imaging may take up to 1 to 2 hours to be reviewed by a board-certified radiologist. Tests and images are vital in giving you the best possible course of care during your emergency event.
We will be happy to explain any delays and will do everything possible to ensure you are comfortable and properly informed.
Get Real-Time Updates During Your ER Visit
We use a tool called VitalER to help you stay informed. If you consent to VitalER with your phone number at registration, it can send you text messages about milestones during your ER visit. You can also share this information electronically with anyone you need to keep in the know.
With this program, you’ll have real-time access to the following information:
- Current average wait time to see a qualified medical professional after arrival
- The type of medical professional you’ll be seeing next
- An estimate for how long lab results may take to become available
- Next steps in the evaluation process
- Your personalized treatment plan
Next time you visit one of our emergency rooms, make sure you’re enrolled by providing your consent during initial registration.
Nationally Recognized Heart & Trauma Care
Sumner Regional Medical Center has been recognized by national, top-tier medical associations for the quality of care delivered in our emergency rooms.
Certified Primary Stroke Center
The emergency room at Sumner Regional is a Certified Primary Stroke Center recognized by The Joint Commission and the American Stroke Association. This certification means that our care staff and physicians provide exceptional efforts to ensure the best long-term outcomes for patients who have experienced a stroke.
Accredited Chest Pain Center
Our Sumner Regional emergency room location has also been named an Accredited Chest Pain Center with PCI by the American College of Cardiology. This accreditation recognizes hospital cardiovascular teams for providing the most effective and efficient care for patients with acute coronary syndrome, which includes heart attacks.
Level III Trauma Center
In 2019, Sumner Regional Medical Center was the first hospital in Sumner County, TN, to receive Level III Trauma Center status from the Tennessee Department of Health. The recognition is based on our staff’s ability to provide rapid assessment, management, surgery, and stabilization for trauma patients.
What to Expect in Our ER
We recognize that visits to the ER may be worrying. You can count on us for clear and consistent communication to keep you informed about your next steps.
Our staff members are trained to respond to any kind of emergency. Our staff can help answer any questions you may have and will be with you every step of the way.
For more information on what you can expect, visit our ER procedures page.
When to Go to the Emergency Room
Medical emergencies are not black and white. We understand that it can be difficult sometimes to determine whether your symptoms require a trip to the emergency room or an appointment with your primary care provider.
While emergencies can present in many ways, the following symptoms are a sign that you should seek emergency medical care right away.
- Chest pain
- Coughing or throwing up blood
- Difficulty breathing
- Heavy bleeding that won’t stop
- High fever that is not decreasing with medication
- New confusion
- Numbness or weakness, especially on one side of your body
- Persistent vomiting
- Potential broken bones
- Serious burns
- Severe allergic reactions, such as those that cause swelling or trouble breathing or swallowing
- Sudden limited mobility
Your Emergency Room Care Team
The Emergency Room at both Sumner Station and Sumner Regional Medical Center are staffed 24/7 with doctors who specialize in responding to all kinds of emergencies. Both locations provide the same level of care because the providers are shared.
We have quick access to onsite imaging and specialist input, both of which are typically not available when visiting an urgent care facility.
Meet Our ER Providers